Contact us
We want shopping for and owning a Feather River door to be easy. Here is how to reach us.
By phone
Customer service and ordering help: 800-375-8120
Monday–Friday, 5:30 am to 5:00 pm Pacific time
Warranty questions and claims: 888-533-2843
Monday–Friday, 6:00 am to 5:00 pm Pacific time
To start a claim, use the warranty claim form.
See the warranty page for what to have ready.
By email
If you’re asking for parts or literature, please include your name, address and exactly what you need.
By mail
Trinity Glass International, Inc.
33615 1st Way South
Federal Way, WA 98003
Buying a door
Feather River doors are sold at The Home Depot, online and in store. A store associate can help you order, including special orders.